![]() General This article applies to TeamViewer Servicecamp customers. In…Ĭreation and administration of ticket fields Settings Admin staff have the option to enable or disable it for their instance from User Portal settings. ![]() This feature allows End-Users to see the ticket creation forms and create tickets from the Customer Portal without the need to log in or sign-up. By clicking the Administration link at the bottom part of the left menu, you will be forwarded to the Administration Panel. This manual will guide you step by step through the process of creating a new staff agent. Create an Organization Organizations are automatically… Furthermore, you can see which contacts (customers) and which tickets are assigned to this Organization. The tab Organizations gives you an overview of which companies/ organizations you work with. ![]() ![]() Navigation You can read all articles in a book-like order by clicking Next (and Previous) at the bottom of each article □ □ Alternatively, you can navigate directly via the tree structure on the left to specific articles or particular (sub-)categories. Welcome This Knowledge Hub contains articles about Servicecamp. ![]()
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